7 Task Automation Tools to Watch in 2025

Keeping IT operations running smoothly often means juggling dozens of repetitive tasks — answering tickets, moving files, syncing data between systems, or making sure backups finish on time. Done by hand, these jobs eat up valuable hours and, worse, open the door to human error.

That’s where task automation steps in. By letting software handle routine, repeatable actions, teams can save time, cut risk, and keep processes consistent. Unlike full-blown process automation, which strings together multi-step workflows, task automation focuses on individual actions — think resetting a password or executing a backup script.

Here’s a closer look at seven tools expected to shape the task automation space in 2025, based on capabilities, integrations, and IT-focused features.

1. Airtable — Data-First Automation

Airtable blends the structure of a relational database with the ease of a spreadsheet-like UI. Its automation engine works best for data-driven tasks: collecting requests from email or chat, centralizing them, and triggering help desk tickets automatically.
The trade-off? It’s less suited for actions that fall outside of data handling, like system-level changes or password resets.

2. Asana — Project Tracking With Built-In Rules

Primarily a project management platform, Asana’s Rules feature can auto-assign tickets, set priorities, or send updates without human input. Templates allow IT teams to predefine setup steps — for example, provisioning a new server — and delegate them instantly.
However, single-task assignments to multiple users remain awkward, often requiring extra subtasks.

3. Jira — Automation for Dev and Ops

Jira’s automation framework supports triggers, conditions, and actions — perfect for orchestrating application deployments or infrastructure setup. On its own, it won’t perform these tasks, but with integrations to deployment tools or infrastructure-as-code platforms, Jira becomes a control hub for technical projects.

4. Motion — AI-Powered Planning

Motion leans heavily on AI to plan workloads, estimate task durations, and assign responsibilities. It’s strong at scheduling but doesn’t execute technical actions itself. For most IT teams, Motion works best as a companion to other automation systems.

5. RoboTask — No-Code Execution for Windows

RoboTask stands out by actually executing many common IT tasks without relying on other tools — from running scripts to transferring files. Its no-code interface lowers the barrier for non-programmers, but it’s Windows-only and offers fewer native integrations, meaning complex cross-platform scenarios still require manual scripting.

6. Zapier — The Integration Powerhouse

Zapier connects almost any app or system to trigger automated actions across platforms. For IT, this can mean automating ticket creation, updating asset records, or sending alerts. The downside: Zapier mostly delegates execution to other tools, so it’s a coordinator rather than a direct executor.

7. Zoho — Visual Task Roadmaps

Within Zoho Projects, Gantt charts provide a clear view of task timelines, dependencies, and progress. This makes them effective for managing large volumes of interconnected tasks — such as coordinated rollouts or multi-team responses. For quick, single-step automations, though, the overhead may be more than necessary.

Bottom Line

The task automation field is wide, and no single platform fits every IT environment. Airtable, Asana, Jira, Motion, RoboTask, Zapier, and Zoho each approach automation from different angles — from pure execution to orchestration and tracking.
The best fit depends on whether the priority is execution speed, integration breadth, team collaboration, or data-centric workflows.